Proactive IT Support Agreements

“Failing to prepare is preparing to fail”.

Many companies often bury their head in the sand when it comes to IT and persist with the attitude that if it’s not broken, don’t fix it. This attitude is not sustainable in a successful business environment. No company is immune to IT issues. Its’ only a matter of time before something happens and valuable time and resources are wasted. myITdepartment aim to reduce this downtime through proactive IT Support agreements.

 

Support Agreement Benefits

Reduce Downtime

Remote log in software installed to access PC’s without delay and work on issues immediately.

Improved Processes

Ensure all software updates are installed and not running when your staff are in the office.

Increase Productivity

Employees have an immediate contact point for IT issues.

Effective Planning and Budgeting

With state of the art monitoring software installed on your devices you have a much greater insight into the condition of your equipment.

This enables effective planning with no surprise bills.

Increased Security and Peace of Mind

Reduce time researching the latest cyber-attacks that may affect your business.

Immediate access to IT professionals to discuss any security concerns you may have.

Proactive Preventative Maintenance

If you have the correct systems in place and keep them maintained and monitored then you are less likely to have an emergency. We will look at your business and find the right Preventative Maintenance solution for you.

We make sure that your email, backup, anti-virus and hardware are the right fit for your needs. Let us focus on you IT system while you focus on your core business.As we always advocate – Prevention is better than cure.

If you have any queries, contact us today.